United Airlines Boeing B737 700 version 1 seat review by B K #28209

3.5 of 5
FromWashington, DC-Washington Dulles International(IAD)
ToCharlotte Amalie, St Thomas-Cyril E King Airport(STT)
Detailed ratings
Legroom4 of 5
Seat width4 of 5
Seat recline3 of 5
Entertainment2 of 5
Food & drink4 of 5
Service3 of 5
Purchased first class seat. I am posting photos so that everyone can see what United is selling as United does not include this information on their website. In fact they state the seats in first class are "Lie flat". No, they actually recline a few degrees, about the same amount as their economy plus seats. They are comfortable seats, adequately wide for the 3 1/2 to 4 hour flight to the caribbean. United should include photos on their website so that their customers know what it is they are selling. Service from the stewards and stewardesses are polite and professional but lack any smiles at all. Not even a "Thank you for flying United" when you depart the plane. We are all just live cargo now. Even in first class.

The entertainment system is inaudible. No captioning available. If you are flying in economy, do not purchase. It is a waste. Also, the flight map is only available via the entreatment system, thus you have to pay to follow the flight. This is not acceptable.
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