Traveler photos (7)
Image gallery for United Airlines Boeing B737 700 version 1
21 Helpful votes
Purchased first class seat. I am posting photos so that everyone can see what United is selling as United does not include this information on their website. In fact they state the seats in first class are "Lie flat". No, they actually recline a few degrees, about the same amount as their economy plus seats. They are comfortable seats, adequately wide for the 3 1/2 to 4 hour flight to the caribbean. United should include photos on their website so that their customers know what it is they are selling. Service from the stewards and stewardesses are polite and professional but lack any smiles at all. Not even a "Thank you for flying United" when you depart the plane. We are all just live cargo now. Even in first class.
The entertainment system is inaudible. No captioning available. If you are flying in economy, do not purchase. It is a waste. Also, the flight map is only available via the entreatment system, thus you have to pay to follow the flight. This is not acceptable.
21 found this review helpful. Was it helpful to you? Yes
0 Helpful votes
Generally a pleasant flight. The legroom and width space from Trinidad to Houston was horrible and the television was too close to my eyes. The journey from Houston to Los Angeles was better with regard to the legroom but the width space was still too small. I had to keep myself closer to the window to avoid the person in the middle constantly bouncing me. The width space, legroom and service was the best on the last leg of my flight., from La Angeles to Vancouver. The last plane might have been the oldest but definitely the smallest and was the best. I read so I did not use the inflight entertainment on any part of the journey. It was my first time traveling with United. Service from check in until the end was good.
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20 Helpful votes
Standard domestic business seating. Small tv screen in front of your nose with for a non-US guy incomprehensible viewing instructions. All about paying with your credit card. Service and drinks OK. They call a bag of chips 'food-service' .
20 found this review helpful. Was it helpful to you? Yes