SATA Air Açores Airbus A330 200 seat review by Jacqueline #32299

2017-05-01

2.5 of 5

0 Helpful votes

Seat	2A
From	Lisbon - Portela (LIS)
To	Toronto - Lester B. Pearson International (YYZ)
Detailed ratings
Legroom	5 of 5
Seat width	5 of 5
Seat recline	1 of 5
Entertainment	1 of 5
Food & drink	1 of 5
Service	1 of 5

This was our return flight. The seat did not recline - it was broken.The flight attendant tried to fix it and it was okay for a couple of hours and then did not work again. This was unfortunate as the seat is the only thing on this flight that made it even feel like business class. I will never fly business class again with SATA. Other than the seat I saw nothing that would make it different from economy class so no point in spending your hard earned cash. It is old style seat equipment for the entertainment. Only 4 (and they were not new ones) vides to watch which were the same 4 were were given for our Toronto-Lisbon leg. They had no rum. Had only a couple of bottles of wine (which they ran out of) and they used the same plastic glasses as economy! For exiting and entering the plan all business class line up in the lines with everyone else - there is nothing and I mean nothing other than than the seat reclines (when it works) into a bed that distinguishes business class from economy class. I do not recommend it. Money not worth. If you need business class fly with another airlines.

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