Malaysia Airlines Airbus A330 300 seat review by Paula Trewick #33485

3 of 5
FromMelbourne - Tullamarine (MEL)
ToKuala Lumpur - Kuala Lumpur International Airport (KUL)
Detailed ratings
Legroom3 of 5
Seat width3 of 5
Seat recline3 of 5
Entertainment5 of 5
Food & drink1 of 5
Service3 of 5
some of your staff were very rude and I couldnt eat anything because all products had cheese on them. Ive specified twice on my last 2 flights with you that I dont eat cheese and I dont eat sugary products which was all that could be offered I was then refused vodka stating do you see it on the trolley?? Another attendant was more helpful and apologised about the food and got me my requested drink. Some of your staff need to be given lessons on good customer service and Im not looking forward to the 2 flights I have to take with you in the next couple of weeks. If the plane hadnt been full I would have gladly upgraded to avoid this type of service
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