Malaysia Airlines Airbus A330 300 seat review by Paula Trewick #33485

2017-11-14

3 of 5

0 Helpful votes

Seat	48G
From	Melbourne - Tullamarine (MEL)
To	Kuala Lumpur - Kuala Lumpur International Airport (KUL)
Detailed ratings
Legroom	3 of 5
Seat width	3 of 5
Seat recline	3 of 5
Entertainment	5 of 5
Food & drink	1 of 5
Service	3 of 5

some of your staff were very rude and I couldnt eat anything because all products had cheese on them. Ive specified twice on my last 2 flights with you that I dont eat cheese and I dont eat sugary products which was all that could be offered I was then refused vodka stating do you see it on the trolley?? Another attendant was more helpful and apologised about the food and got me my requested drink. Some of your staff need to be given lessons on good customer service and Im not looking forward to the 2 flights I have to take with you in the next couple of weeks. If the plane hadnt been full I would have gladly upgraded to avoid this type of service

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