Aer Lingus Airbus A330 200 Config. 1 seat review by Sabine #30552

2 of 5
FromNew York - John F Kennedy Intl (JFK)
ToDublin - Dublin (DUB)
Detailed ratings
Legroom2 of 5
Seat width2 of 5
Seat recline1 of 5
Entertainment3 of 5
Food & drink1 of 5
Service4 of 5
Check in was satisfactory compared to previous journeys I've taken with "world class" airlines such as Delta; Singapore; Emeriates; Ethiad; Turkish and British Airways.
The cabin was dull and there was nothing of interest. I was very disappointed. I was expecting more for the cost of the ticket. Aer Lingus seriously needs to re-think it's cabin interior. I was disgusted when I entered the lavatory. It was of economy standards and looked ghastly compared to the first class lavatory on Emeriates. At this stage of the flight, the food was as I expected; inadequate and unacceptable. I was promised "luxury dining", but I received the contrary. The seat was cramped making an uncomfortable overall flying experience. Thankfully, the flight stewards were very professional greeting me with a smile the moment I stepped on the plane. They were extremely helpful throughout the entire flight and the service was great. The uniform may need to be updated though. If only we could transfer the stewards to a better company.
I will not be travelling with Aer Lingus in the near future and I will not recommend Aer Lingus to any of my colleagues. Issues with the cabin and food need to be dealt with right away and until these changes take place the first class flying community will be utterly disappointed with their time with Aer Lingus.
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