Etihad Airways check-in

How can I check in for an Etihad Airways flight?

For passengers’ convenience and besides checking-in the traditional way at the Etihad counters at the airport, Etihad Airways offers two other options:

  • Online Check-in.
  • City Check-in.

What deadlines do I need to consider when checking in at the airport?

At the airport, check-in opens at least 3-4 hours prior to departure. To ensure a stress-free passage to the boarding gate, you should be at the check-in counter at least 90 minutes before your flight departure time. Check-in closing time is 60 minutes prior to departure (exception, 75 minutes for Economy Class passengers for flights from Mumbai and Lagos). At some airports (e.g. Abu Dhabi, the US, the UK, etc.), First and Business Class passengers can check in up to 45 minutes prior to departure.

For all flights from Abu Dhabi to the US, check-in closes 2 hours before departure, and the US Preclearance facility at Abu Dhabi airport closes for acceptance 60 minutes before departure.

Online Check-in

For flights operated by Etihad Airways (not a codeshare partner), passengers can check in online from 48 hours to 1 hour before departure. With a few clicks, passengers can choose their preferred seat, check in and print their boarding pass, ready to present at the Bag Drop counter at the airport. Without a printed boarding pass, you can’t avoid the airport check-in queues and may experience delays in checking-in.

Online Check-in is not available if the special service Bassinet or Wheelchair  is added to the booking.

Mobile Boarding Pass

A convenient option for passengers with internet-enabled mobile devices, a Mobile Boarding Pass can be obtained if Online Check-in is completed at least 3 hours before departure using a mobile device.

Mobile Boarding Passes are available when departing from the following cities:

♦ Abu Dhabi (AUH)♦ Brussels (BRU)♦ Edinburgh (EDI)♦ Los Angeles (LAX)♦ Nairobi (NBO)♦ Seoul (ICN)
♦ Amsterdam (AMS)♦ Chicago (ORD)♦ Frankfurt (FRA)♦ Madrid (MAD)♦ Narita (NRT)♦ Toronto (YYZ)
♦ Athens (ATH)♦ Colombo (CMB)♦ Geneva (GVA)♦ Manchester (MAN)♦ New York (JFK)♦ Washington (IAD)
♦ Bahrain (BAH)♦ Dammam (DMM)♦ Hong Kong (HKG)♦ Medina (MED)♦ Paris (CDG)♦ Zurich (ZRH)
♦ Bangkok (BKK)♦ Dublin (DUB)♦ Istanbul (IST)♦ Milan (MXP)♦ Phuket (HKT)
♦ Belgrade (BEG)♦ Dusseldorf (DUS)♦ London (LHR)♦ Munich (MUC)♦ Rome (FCO)

The 2D barcode will need to be scanned while you pass through the airport security and at the boarding gate, so it is recommended to take a screenshot of the Mobile Boarding Pass. The Mobile Boarding Pass can also be sent to an email address or, for iPhone users, stored on Passbook.

City Check-in

In order to avoid crowds at the airport, you can receive your boarding card and check in your baggage from 24 hours in advance of your flight, operated by Etihad or partner airlines Air Serbia, Air Seychelles, Alitalia, and Jet Airways, at one of Etihad City Check-in facilities in Abu Dhabi or Dubai:

  • Expo Check-in:
    • At ADNEC (Abu Dhabi National Exhibitions Centre), located in the Abu Dhabi’s Diplomatic District.
    • Available up to 4 hours before your flight and open from 9AM till 8PM.
    • Secure storage available for your hand luggage.
    • Service Fee: AED 30 per passenger (excluding infants), via card only.
  • Abu Dhabi City Terminal Check-in:
    • At the City Terminal, located in the heart of Abu Dhabi’s business district.
    • Available up to 4 hours before your flight.
    • Service Fee: AED 30 per passenger (excluding infants), via card only.
  • Dubai City Check-in:
    • At Etihad Travel Mall, located on Sheikh Zayed Road.
    • Available up to 6 hours before your flight.
    • Daily, 10 free Etihad Express coaches direct to Abu Dhabi International Airport for Coral Economy Class passengers.
    • Complimentary Etihad Chauffeur service for Diamond First and Pearl Business Class passengers.
  • Al Ain Airport Check-in:
    • Check in for your Etihad flight departing from Abu Dhabi International Airport.
    • Available up to 6 hours before your flight.

City Check-in is available for a fee for all passengers with the following exceptions:

  • Passengers with direct flights from Abu Dhabi to the US.
  • Passengers with reduced mobility (wheelchair assistance).
  • Unaccompanied Minors.
  • Passengers with waitlisted or standby tickets.


Passengers are required to report at the boarding gate at least 45 minutes before departure. Etihad Airways may cancel the space reserved for you and offload your checked baggage if you fail to arrive at the boarding gate on time.

More information here >>