J. R. D. Tata founded Tata Airlines in 1932 as a division of Tata Sons Ltd. (now Tata Group).
After World War II, regular commercial service in India went back to normal, Tata Airlines changing its name to Air India and becoming a public limited company on the 29th of July 1946.
On the 8th of June 1948, Air India introduced a regular service from Bombay to London, and two years later, Air India started regular flights to Nairobi.
In 1954, with the delivery of its first L-1049 Super Constellations, Air India inaugurated services to Tokyo, Bangkok, Hong Kong and Singapore.
In 1960, with the introduction of the first Boeing 707-420 aircraft, Air India started using jets, and two years later, in June 1962, it became the world’s first all-jet airline.
In 1970, Air India moved its offices to downtown Bombay.
In 1986, Air India took delivery of the Airbus A310-300, being at that moment the largest operator of this type in passenger service.
In 1988, the company started using two Boeing 747-300Ms in a mixed passenger-cargo configuration.
In 1993, Air India’s first Boeing 747-400, named Konark, operated the first non-stop flight between New York City and Delhi.
After a five-year absence from Amsterdam, twice-a-week flights were introduced from Mumbai (via New Delhi and Frankfurt), on the 3rd of December 1995.
In 1996, Air India started using its second US gateway at O’Hare International Airport in Chicago.
May 28, 1997 marks the date when Air India came online, its official website being www.airindia.com. Later on, on the 1st of November, a major global alliance tied Air India and Air France.
Two years later, in 1999, the airline opened its dedicated Terminal 2-C at the newly renamed Chhatrapathi Shivaji International Airport in Mumbai.
Services to Shanghai and to Air India’s third US gateway at Newark Liberty International Airport in Newark were introduced in the year 2000.
Starting with 1st of November 2001, Air India launched its Frequent Flyer program (“Flying Returns”) for the Canada, UK and USA routes.
On the 20th of March 2003, Air India dedicated several special flights to Kuwait, with the purpose of evacuating Indian citizens from Iraq.
The year 2003 had another two events important for the airline’s history. Thus, on the 12th of July, a Global Call Centre for UK and USA was inaugurated in Mumbai. Secondly, on the 11th of December, Air India started operating flights to Shanghai through Bangkok.
A strategic alliance was signed on the 10th of August 2004 with Lufthansa.
A year later, in April 2005, was launched Air India Express – Air India’s low cost airline. Later on, in June, the advance check-in facility became available in Mumbai, at Air India building (Nariman Point).
On the 27th of June 2007, Air India initiated its Cargo service. By the end July, the airline started carrying non-stop flights to USA.
Air India was invited to join the Star Alliance in December 2007, and was set to become a full member in 2010. However, by August 2011 it was considered that Air India did not meet the minimum standard requirements for membership, so the invitation was postponed.
The 1st of June 2008 marks the date when Air India became 100& electronic ticket compliant.
On the 29th of March 2009, Air India made Frankfurt Airport its European Hub for its transatlantic North American Operations. In the same years, on the 1st of December, the daily non-stop flight on the Delhi – New York route was extended to Washington.
Although Air India did not carry any flights to Egypt, a special exception was made on the 12th of March 2011, when 36 flights were dispatched to evacuate 11.345 stranded Indian civilians from Cairo. This extraordinary measure was taken as a result of the unstable political climate in Egypt.
2012 was a year of significant economic loss, and this influenced the airline’s status on the Indian aviation market, placing it in the fourth place, behind Jet Airways, IndiGo and Spicejet.
In 2013, Air India cleared some of its debts by selling and leasing back the newly acquired Boeing 787 Dreamliners. Also, as a part of the financial restructuring, the airline sold five of its eight Boeing 777-200LR aircraft to Etihad Airways.
In July 2014, Air India became the 27th member of Star Alliance. A Boeing 787 Dreamliner, a Boeing B777-300 and an Airbus A320-200 were painted with special Star Alliance livery.
In 2015, the Maharajah, Air India’s mascot adopted in 1946, was given a makeover, the brand being represented by a younger version.
In October 2016, Air India changed the Delhi – San Francisco route previously operated over the Atlantic Ocean to flying over the Pacific Ocean, in order to take advantage of jet stream winds and use less fuel. With the total flown distance being over 15,200 kilometres (9,400 miles), Air India operated the world’s longest non-stop regular scheduled commercial flight.
In February 2017, Air India took delivery of its first Airbus A320neo (new engine option) and plans to lease 13 more such re-engined narrowbody planes this year. The new A320neo aircraft is configured in two classes, Economy Class and Business Class.
Since its operations were initiated, Air India managed to achieve a record of about 6.82 fatal events per million flights. First such accident happened in November 1950, all 48 people on board dying, and the last one on the 23rd of June 1985, when a Boeing 747-237B was blown up in mid-air by a suitcase-bomb and all 307 passengers and 22 crew on board perished.