Virgin Atlantic Airbus A340 600 seat review by Dave Collinge #35413

2 of 5
FromNew York - John F Kennedy Intl (JFK)
ToLondon - London Heathrow (LHR)
Detailed ratings
Legroom1 of 5
Seat width1 of 5
Seat recline3 of 5
Entertainment3 of 5
Food & drink2 of 5
Service3 of 5
The A330-300 is an old aircraft and is certainly showing its age with the poor economy seating layout and condition. Virgin Atlantic customers deserver better but these seats had terrible legroom and seat padding that is long overdue for replacement. I flew on 5 flights on this trip, 4 Delta aircraft and even the 2 x 1hr Delta flights had larger and more comfortable seats. Virgin passengers were encouraged to pay £50 to sit in the 'extra comfort' seats and quite a few did including myself although after 7 hours they were also pretty terrible. Plus there was no option for economy travellers to move without paying the surcharge. The cabin crew were very insistant about that. At the back of the aircraft the engine noise on acceleration and climbing was really loud, overcoming the headphones and dated entertainment screens, the choice of movies was OK but having the headphone socket on side of the armrest just leads to damage to the headphone jack. Food was only OK, late hot cooked dinner at 10pm but no salad and a 'breakfast' of a yogurt and biscuit. Disappointed with Virgin, Delta rocked!
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