TUI Boeing B787 Dreamliner seat review by deedeedee #37606

1.5 of 5
FromPuerto Juarez - Puerto Vallarta (PJZ)
ToLondon - London Gatwick (LGW)
Detailed ratings
Legroom3 of 5
Seat width3 of 5
Seat recline1 of 5
Entertainment1 of 5
Food & drink1 of 5
Service1 of 5
Very uncomfortable flight. Seat was broken and no recline so spent the entire flight sitting upright even though it was an overnight flight and we were all expected to "sleep" really! left me feeling extremely tense for the entire flight. Crew were no help at all as didnt care or even bother to apologise for the inconvenience. By the time we left the plane my knee was extremely painful as was my hips and back meaning I had difficulty walking. Terrible attitude from cabin crew including the cabin manager means we will never use this airline again. they can keep all of their uncomfortable seats
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