Malaysia Airlines Airbus A350 900 seat review by Kapitan #34190

2.5 of 5
0 Helpful votes
Seat 14K
From Kuala Lumpur - Kuala Lumpur International Airport (KUL)
To London - London Heathrow (LHR)
Detailed ratings
Legroom 5 of 5
Seat width 3 of 5
Seat recline 2 of 5
Entertainment 3 of 5
Food & drink 2 of 5
Service 1 of 5
Ordinary economy class seat with extra leg room. Seat is comfortable. Recline limited. Has power socket n foot rest. Touch screen display. Row 15 is a better extra leg room row of seats as there is a divider behind so your seat back don't get kicked as mine was by a child seated behind. Also toilets are a fair way back. The toilet set up is irritating as there is no way to get across to a free toilet at the other aisle in the mid section set of 4 toilets. Overall toilet provision is not satisfactory; always a queue. Also if food service started from the back as happened with our second meal service being almost at the front of economy class section means meal choice can run out as happen to us. Flight attendant was stroppy when requested to provide an alternative to beef but eventually complied. Food quality a notch or two lower than of 5 years ago. The economy class configuration of MAS A359 is poor with 3 3 3 seat rows, narrow aisles and poor toilet provision. Malaysian Airlines have really plunge in overall product quality not even getting the hard product of a new aircraft right. Sad.
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