Lufthansa Airbus A330 300 255pax seat review by Bruce Bollinger #37978

2022-11-29

2.5 of 5

Bruce Bollinger

0 Helpful votes

Seat	19H
From	Frankfurt - Frankfurt International Airport (FRA)
To	St Louis - Lambert-St. Louis International (STL)
Detailed ratings
Legroom	3 of 5
Seat width	3 of 5
Seat recline	3 of 5
Entertainment	2 of 5
Food & drink	4 of 5
Service	1 of 5

Awful.
Good: food was tastier than United or Delta in Premium Economy; albeit with less in amount and service.
Bad: Premium is in the Economy Cabin with no bulkhead and only a greeting (non-alcoholic) drink and meal to distinguish it from coach service. They made one trip through with drinks and expected you to fetch your own thereafter from the back of the aircraft through an incredibly cramped aircraft. Exiting to stand from a non-aisle seat is difficult for those behind someone behind a reclined aisle seat. The aircraft is very cramped, there is nowhere you can stand without being in someone’s way. Service from the crew was meager at best.
Overall, worst Premium Economy I’ve seen compared to many Delta and United flights. St. Louis direct flight was nice, but since they only fly 3 days a week and have no staff in St. Louis the other days, your out of luck if your bags are delayed. There US baggage toll free number was hopeless … I knew where my GPS tracked bags were, they rarely did nor rarely provided info over three days accurate or not.

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