Etihad Airways Boeing B777 300ER 3 class seat review by Debra Turner #33745

3 of 5
FromMelbourne - Tullamarine (MEL)
ToAbu Dhabi - Abu Dhabi International (AUH)
Detailed ratings
Legroom2 of 5
Seat width3 of 5
Seat recline3 of 5
Entertainment3 of 5
Food & drink3 of 5
Service3 of 5
I would have expected more comfortable, lumbar-supported seats for a 13hr flight. The legroom was barely adequate; once under-seat hand luggage was stowed, there was little room between it and the metal seat support for both feet. The food served, while hot and frequent, was primarily of Indian cuisine with no other option if this is not to your liking. I subsequently bought a chicken salad roll at Abu Dhabi airport and took it for my main meal on the return trip. The flight stewards were not friendly at all. Little information was given as regards meal content, and the passenger sitting on the aisle was frequently banged-into by the trolleys, with no acknowledgement or apology from staff. Drink variety was good, however there was no option of fresh fruit with meals. In-flight announcements were often spoken too quickly or too quietly, or (in the case of English announcements) with a heavy accent, making it difficult to know what was said. The entertainment system assigned to my seat repeatedly crashed, taking 5/10 minutes on average to reload. The plane was clean and well equipped.
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