British Airways Airbus A320 European Layout seat review by Richard #35363

2 of 5
FromLarnaca - Larnaca (LCA)
ToLondon - London Heathrow (LHR)
Detailed ratings
Legroom2 of 5
Seat width1 of 5
Seat recline3 of 5
Entertainment1 of 5
Food & drink3 of 5
Service3 of 5
This is our first time on the British Airways Airbus A320 European Layout for twelve years we have flown to Cyprus on the 767 we make the return journey 4 times a year in business class
The change was marked first the seats are economy the as there are three seats on each side, the so-called business class has the centre seat of each three fitted a tray device. There is no entertained system even though these flights are five hours long sometimes longer with delays on the stand or traveling to take off, our airplane was one hour late arriving at Larnaca that was caused by taxiing time at Heathrow. There is no room even in business class for all the cabin locker luggage the economy must be unbelievable because the staff were trying to place economy luggage in business class pushing and shoving the luggage about. The aisle between the seats is narrow it is not suitable for the staff to serve the business class meals the business aisle seats passengers have the bottoms of the serving staff in their face, I make the point this is no fault of the staff, the layout of the airplane is the fault. If BA is to continue using these airplanes, then the Business class should be converted to two larger seats on each side with the appropriate leg room creating a wider centre aisle. In the world of finance it has been show that business and first class seats provide more profited that economy seats why does BA not look after its business class customers, chase the economy by all means but don’t forget the loyal business class customer
I note that BA is selling a no luggage seat at a lower cost that’s fine until you note the size of hand luggage being carried into the cabin. I do feel that a test frame should exist for hand luggage this would place the gigantic hand luggage in the hold and those of us who try to be circumspect about our hand luggage will not find our hand luggage rammed and squashed in the overhead lockers
0 found this review helpful. Was it helpful to you? Yes