Air Transat Airbus A320 200 US and South seat review by Lisa #35441

1.5 of 5
FromToronto - Lester B. Pearson International (YYZ)
ToSanta Clara - Abel Santa Maria (SNU)
Detailed ratings
Legroom1 of 5
Seat width1 of 5
Seat recline1 of 5
Entertainment1 of 5
Food & drink3 of 5
Service1 of 5
This flight was the worst experience of my life. We paid for extra leg room at $50.00 We were loaded on to the planethe and seated in a regular seat which is very small and cramped. My husband has very long legs and sat with them pushed up against the other seat in front the entire way. Which is the reason we always pay for the extra leg room . I spoke with the attendant and she said take it up with Transat. I could not recline my seat at all the buttons were nowhere to be seen. We then of course flew all the way back and not once were the tvs dropped for entertainment at all. The flight attendant even laughed as she mentioned it as we landed that i home you enjoyed your flight and entertainment today oh ya there was none lol. i have flown with air transat before and never had this poor of service. i even called air transat prior to our flight to make sure our seats were extra leg room as the photos on line did not appear to be and I was assured that they were. I hope to have this issue dealt with
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