Air Canada Embraer E190 seat review by Rob #26705

2011-08-17
2.5 of 5
0 Helpful votes
Seat 1d
From Calgary, AB-Calgary International Airport(YYC)
To Phoenix-Sky Harbor Intl(PHX)
Detailed ratings
Legroom 4 of 5
Seat width 4 of 5
Seat recline 4 of 5
Entertainment 1 of 5
Food & drink 1 of 5
Service 2 of 5
I have flown business in this plane an number of times - in seats 1a,d,f. The seats are good with lots of legroom. However, that is the only good thing about this plane. They do not have hot food or even coffee. Twice, while leaving Calgary in cold weather, the plane was frozen (obviously not built for Canadian winters). As they worked on thawing it out, some regulation says they couldn't close the door. We absolutely froze for half and hour and my feet were still frozen when reaching pPhoenix, 3 hours later. That happened twice, not once. On all trips I took on this plane (4 or 5 total) not once did the entertainment system work. I now fly Westjet exclusively on this route.
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