What is Island Air policy on carry-on allowance?
On flights operated by Island Air, you may bring one carry-on bag (not to exceed 16 lbs) plus one personal item (e.g., purse, camera, jacket) on board the aircraft.
What is Island Air policy on checked baggage allowance?
Passengers traveling on Island Air flights have no free baggage allowance. Each item of checked baggage exceeding 50 lbs (22 kg) and/or 62 linear inches will be subject to overweight and/or oversize baggage fees.
Any piece of baggage weighing more than 70 lbs or exceeding outside linear dimensions of 80 inches (with a few exceptions) is not accepted as checked baggage. Checked items exempt from the size restriction of 80 inches (such as a surfboard encased in a suitable container or a container for transporting pets in the baggage compartment) should be no longer than 8 feet/96 inches (244 cm).
When my itinerary involves connecting to/from another airline, can baggage be checked through to the final destination?
When Island Air is the last flight of your itinerary, baggage can be checked from your point of origin straight through to your final destination provided there is a baggage agreement between all carriers involved and Island Air. A minimum of 75 minutes for connections in Honolulu for inbound mainland travelers and 2 hours for inbound international travelers is necessary. When departing on an Island Air flight with a domestic connection to the U.S. Mainland, passengers must have baggage checked at a State of Hawaii agricultural inspection station. Agricultural inspection stations are available at all airports serviced by Island Air: Oahu (Honolulu – HNL), Maui (Kahului – OGG), Molokai (Hoolehua – MKK), Lanai (Lanai City – LNY), and Kauai (Lihue – LIH).
The carry-on baggage allowance on Island Air flights consists of one carry-on bag plus one personal item. Carry-on baggage must be small enough to be stored under the seat or in an overhead compartment. Carry-on baggage may not exceed maximum dimensions of 25 x 19 x 10.9 inches. If you have an item that cannot be properly stowed, then it must be transported in the baggage compartment.
Including, but not limited to, small suitcases, backpacks, duffel bags, fragile items, the carry-on bag must weigh no more than 16 lbs.
Personal items may include but are not limited to purses, briefcases, small backpacks, perishable items (including food and meals), small electronic devices, laptop computers, personal cameras, diaper bags and infant supplies.
Other items allowed to be carried on board that do not count against the carry-on baggage allowance are:
- Reading material.
- Umbrellas, jackets, and overcoats.
- Walking sticks and canes (including flexible travel canes).
- FAA-approved child safety restraint systems.
- Medical aid equipment, assistive devices, and mobility aids.
- Service Animals and comfort animals (animals used for emotional support or psychiatric service).
Certain items are not permitted in the passenger cabin: surfboards, boogie boards, strollers, coolers with ice, skateboards and snowboards.
Baggage must be checked at the airport ticket counter at least 30 minutes in advance of flight departure time. When checked baggage is accepted less than 30 minutes before scheduled departure time, Island Air will be excluded from liability. All baggage is subject to inspection by Island Air. The passenger’s name must appear on the baggage, and Island Air will supply, free of charge, baggage identification labels.
When two or more passengers traveling on the same flight to the same destination present themselves and their baggage at the same time and place, their allowance will be the sum of their individual allowances. Most sporting equipment is included in determining the baggage allowance. All special items that are not included in the baggage allowance will be accepted on a space available basis only. Bulky items (such as bicycles and surfboards) and containers carrying animals will be subject to space availability.
One personal collapsible wheelchair (manually or battery operated) will be transported at no additional charge in the baggage compartment, in such a manner/location to be easily accessible at the destination station. Walkers may be stowed in the baggage compartment due to their size/shape. Island Air must provide for the timely return of the passengers’ wheelchairs and other checked assistive devices as close as possible to the door of the aircraft.
A fully collapsible stroller or an infant carrier that exceeds the size limitations for carry-on items can be checked at the ticket counter or the gate. When the item is “gate-checked”, it will be returned to you at the arrival gate. There is no baggage charge for fully collapsible strollers, car seats and child booster seats.
Baggage charges are per piece, each way. Baggage fees are non-refundable. Overweight (bags over 50 lbs), oversized (bags exceeding outside linear dimensions of 80 inches) and special items (e.g., surfboards, bicycles) will incur an additional fee. On Island Air flights, baggage fees are:
- 1st bag: $15.
- 2nd bag: $25.
- 3rd bag and any thereafter: $35.
- Overweight bag (50-70 lbs): $35.
- Oversized bag (62-80 in): $35.
- Surfboard: $35.
- Bicycle: $35.
- Scuba diving equipment: $35.
Excess bag fees are assessed in addition to checked baggage charges. For a third bag that is both overweight and oversized, you will be charged a total of $105 ($35 for the 3rd bag plus $35 for overweight baggage plus $35 for oversized baggage).
In case of damaged, delayed, or missing baggage, an initial report must be filed with Island Air, in writing, prior to leaving the airport and in no event more than 4 hours after arrival of the flight on which the damage, delay or loss is alleged to have occurred. If you fail to give preliminary notice within the given time limits, no action shall lie against Island Air unless you can establish to the satisfaction of Island Air that you were unable to give such notice. Island Air assumes no liability for:
- Items carried in the passenger cabin.
- Fragile or valuable articles (computers, jewelry, cash or other similar valuable items in checked baggage).
- Perishable items in checked baggage.
- Normal wear and tear to baggage.
- Damage to or loss of protruding parts (wheels, pockets, handles, pull handles, locks or other items attached to the baggage), as well as damage to oversized, overweight, overpacked and previously damaged baggage.
- Damage to, loss or delay in delivery of any property checked by a passenger traveling on a non-revenue or reduced-rate ticket.