What is ANA – All Nippon Airways policy on pet acceptance?
ANA – All Nippon Airways accepts pets for transportation in the hold only (except Narita-Mumbai route). Only Assistance Dogs are allowed to travel in the aircraft cabin. As an exception, only on domestic flights, ANA will accept up to 3 small creatures like goldfish, turtle and insects (stag beetles, unicorn beetles, etc.) in the cabin, on condition that they are kept in small containers. For more details about conditions, you should contact the Domestic Flights Reservation and Information Center.
Which pets are allowed to travel on ANA Airlines flights?
ANA accepts only warm blooded animals: dogs, cats, birds and other small animals such as rabbits, hamsters and ferrets. Cold blooded animals (such as turtles and lizards), reptiles and fishes are not accepted (with the exception above).
In accordance with veterinarian viewpoint, these short-nosed dogs: Brussels Griffon, Boston Terrier, Boxer, Bull Terrier, Bulldog, Chin, Chow Chow, French Bulldog, King Charles Spaniel, Shih Tzu, Pug, Pekingese, Tibetan Spaniel are vulnerable to environmental health conditions compared to other breeds during months when high temperatures prevail. The carriage of these breeds is suspended from May 1st to September 30th every year, on all ANA flights.
Pets on International Flights
For international flights, passengers traveling with pets should make their reservation in advance (reservations are not accepted online). Only 3 passengers with pets per flight will be allowed.
Pets are not accepted as checked baggage on flights to the United Kingdom, Hong Kong, or Australia.
Some national regulations and laws may not allow pets to be transported in the hold. Prior to travel, passengers should contact the embassy, quarantine office or other similar authorities of departure and destination countries to determine the required documentation for import and export of pets. This may include an import/export permit, export quarantine certificate, health certificate, and import certificate.
Passengers should have the documents required for importing or exporting a pet in advance and arrive earlier than usual to the check-in counter (2 hours prior to departure). They must sign the Consent and Release Form for submission.
The passenger is responsible to bring the pet’s own container (cage) which meets the ANA conditions. Only one cat, one dog or a pair of birds per one container will be accepted. Total linear dimensions per container must not exceed 292 cm (115 in), and total weight of pet and container (cage) over 45 kg (100 lbs) will not be accepted.
The container must be clean and leak-proof, lockable and build with hard materials, like metal, rigid plastic, solid wood. Soft type container or bag cannot be accepted. A container that is equipped with a watering device and a food container can be used. ANA has water dispensers available for rental (request to ANA staff upon check-in).
Quarantine Regulations for Importing Pets into Japan
When pets arrive in Japan, animal import procedure and required documents will vary based on what kind of animal is the pet. Passengers with rodents and birds must submit a notification document and the health certificate, issued by the authority of the exporting country, to Quarantine Station upon arrival of the animal.
Passengers with dogs and cats must submit advance notification to the Animal Quarantine Service of Japan (AQS) at least 40 days prior to arrival in Japan. For cats and dogs imported from rabies-free countries/regions, the quarantine period will be completed within 12 hours if the passenger has an export certificate that the animal is fitted with a microchip of ISO standards. The maximum quarantine period will be 180 days in case the conditions do not meet the regulations.
Fees will apply to check in pets. For each pet container, the fee will be assessed according to the route, based on the following areas:
- Area 1 – North America, Hawaii, Latin America.
- Area 2 – Europe, Africa, Middle East.
- Area 3 – Asia (including Japan), Oceania.
|Checked-in sector||Fee per container|
|Between areas (e.g., Europe – Japan)||40,000 JPY|
400 USD / 400 CAD
|Within areas (e.g., Japan – Thailand)||25,000 JPY|
250 USD / 250 CAD
|Within Japan (domestic sector part of an international itinerary)||5,000 JPY|
Pets on Domestic Flights
For travel on domestic flights, reservations for pets transported as checked baggage can be made online, under the Reservation menu, up to the day prior to the departure date.
Dogs and cats must have received their rabies vaccination and/or combination vaccination within the past year. As a general rule, animals such as dogs, cats, hamsters, and rabbits are transported one animal per cage. For small birds, up to two birds of the same species can be transported per cage (only when they can fit inside an M-sized cage).
ANA will accept your pet with its own cage if the cage complies with IATA regulations. For passengers who do not have pet cage, pet cages of different sizes are available for rental without reservation (reservation is required only for renting ANA container LL size). ANA also provides cooling packs for pet cages during the summer (June 1 – September 30).
The pet must be checked in at least 30 minutes prior to departure. At the time of check-in, you must submit the Consent and Release Form which you had completed in advance and pay the pet fee required for travel within Japan:
- 4,000 JPY per cage – Tokyo (Haneda)-Hachijojima, Fukuoka-Tsushima/Goto Fukue/Miyazaki, Nagasaki-Tsushima/Goto Fukue/Iki, Okinawa (Naha)-Miyako/Ishigaki, Miyako-Ishigaki.
- 6,000 JPY per cage – all other routes.
Assistance Dogs (such as seeing-eye dogs, hearing-ear dogs and service dogs) can travel in the aircraft cabin free of charge. On the US and Mexico routes, emotional support dogs and alert dogs can travel in the passenger cabin if the conditions are met.
When you make a reservation, you must inform ANA that you are traveling with an Assistance Dog. In addition to your credible verbal assurance that the dog is providing a task to assist with a disability, passengers may be asked to show to airport personnel a harness, tag, identification card, vest, or other written documentation indicating status as an Assistance Dog.