Does Aeromexico offer services for children traveling alone?
Minors traveling alone will be accepted as Unaccompanied Minors and supervised throughout their journey on direct flights or connecting flights only if operated by Aeromexico Group.
When are children accepted as Unaccompanied Minors on Aeromexico flights?
Children under five will not be admitted as Unaccompanied Minors.
An Unaccompanied Minor refers to a child whose age is between 5 and 13 years and 11 months old and who will not be accompanied on the flight by an adult passenger. The Unaccompanied Minors service is mandatory.
Minors between 14 and 18 years old can also be accepted as Unaccompanied Minors when their parents specifically requested the Unaccompanied Minor service. The Unaccompanied Minors service is optional.
Unaccompanied Minor Service (UMNR)
The Unaccompanied Minor Service (UMNR) comprises support at the check-in counters, departure lounge, care before boarding, coordination with the flight attendants before and during the boarding process, care during the flight, guidance and custody of the child if there is a connection in the itinerary, and hand over to the person responsible at the destination airport.
The Unaccompanied Minor must be in the departing airport, for both domestic and international flights, at least two and a half hours before departure time in case paperwork is needed. Parents or legal guardians should remain at the airport until the flight has departed and is informed about that by someone of Aeromexico staff.
Documentation for an Unaccompanied Minor
Personnel carrying out check-in of passengers on international flights are obligated to verify that they have valid documentation that are in force to travel to Mexico or from Mexico abroad. Minors, whether Mexicans or foreign, traveling to/from Mexico unaccompanied must submit a notarized document authorizing the minor to travel alone or the SAM form provided by the Mexican Institute of Migration (INM), in addition to their immigration documents. If the document is issued in a foreign country, it must bear an apostille, be translated in Spanish and legalized.
The document granted before a notary public by means of which, those who exercise parental authority or guardianship, authorize the minor’s travel is required for minors up to 17 years traveling alone or with any person that is not the mother, father, or the person exercising parental authority/guardianship over them.
The adult fare (no child discount) will apply to children traveling alone as Unaccompanied Minors, and the service fee will be charged separately:
|Domestic Routes||600 MXN for each child, taxes included|
| International Routes|
(except to/from the US)
|150 USD for each child, regardless if he/she is booked in the same PNR with other minors,|
or if they are traveling as a group
|Routes to/from the US||150 USD for up to 4 Unaccompanied Minors only if they are booked in the same PNR|
|*“Origin to Destination” concept applies (including connecting flights that do exceed 24 hours)|