Japan Airlines (JAL) contact information

Founded in 1951, Japan Airlines is Japan's flag carrier, with its headquarters in Shinagawa, Tokyo, Japan. It currently operates a fleet of 234 aircraft serving 56 international routes and 126 domestic routes.

Japan Airlines operates 234 passenger planes, while its subsidiaries’ fleets consist of 63 aircraft:

4 Airbus A350-900 ● 62 Boeing 737-800 (JTA - 12 aircraft)
17 Boeing 787-9 Dreamliner ● 14 Embraer ERJ-190 (J-Air)
25 Boeing 787-8 Dreamliner ● 18 Embraer ERJ-170 (J-Air)
4 Boeing 777-300 ● 5 Bombardier DHC8 Q400 (RAC)
13 Boeing 777-300ER ● 6 Saab 340B (JAC, HAC)
12 Boeing 777-200 ● 6 ATR 42 600 (JAC)
11 Boeing 777-200ER ● 2 ATR 72 600 (JAC)
6 Boeing 767-300
29 Boeing 767-300ER

Pending orders include the following 67 aircraft:

14 Airbus A350-900
13 Airbus A350-1000
3 Boeing 787-8
3 Boeing 787-9
32 Mitsubishi SpaceJet M90
2 ATR 42 600

General information

Code	JL
Website	http://www.jal.com/
Lounge	JAL Lounge
Alliance	Oneworld

Phone numbers

JAL Domestic Reservations & Information: 0570-025-121 (toll)
JAL International Reservations & Information: 03-6733-3062 (toll)
24-hour Flight Information Service (SKY NAVI): 0120-747-222 (toll free)
For additional phone numbers, please visit this page.

Frequent flyer programs

JAL Mileage Bank

Alliance partners

As featured on

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