What requirements apply when traveling with children on Virgin Australia flights?
Any child 23 months or younger is considered an infant and must be accompanied by a passenger 15 years of age and over, or the parent or legal guardian (13 years of age and over). Only one infant may be booked to travel on the lap of each adult or guardian. Infants must be nursed on an adult’s lap and restrained with an infant seatbelt whenever the seatbelt sign is illuminated. Infants can occupy a seat, but only in an approved child restraint system.
Any child over 2 years of age, who is not yet 12 is considered a child and must occupy a seat with their own ticket.
What options do I have when traveling with an infant?
On any Virgin Australia flight, passengers traveling with infants may choose between holding them on their lap and purchasing a separate seat for the infant:
- On domestic flights, infants travel free if they do not occupy a seat. Passengers may purchase a seat for their infants for extra comfort, seat which will be charged at full price.
- For trans-Tasman flights, infants are charged at 10% of the full fare (excluding taxes, surcharges and fees) if they do not occupy a seat. Purchasing a seat for an infant will be charged at full price.
- For short-haul (except trans-Tasman) and long-haul International flights, infants under 2 years are charged at 10% of the full fare (excluding, surcharges taxes and fees) if they do not occupy a seat. Purchasing an extra seat for an infant will be charged at 75% of the full fare.
Are there children discounts offered by Virgin Australia?
For children, passengers over 2 years of age who is not yet 12 years of age, Virgin Australia may offer discounts depending on the itinerary:
- Domestic and trans-Tasman flights – a child seat is charged at full price.
- International short-haul flights (except trans-Tasman) – a child seat is charged at 75% of the full fare (excluding taxes, fees and surcharges).
- International long-haul flights – depending on the route, a child seat is charged at 50% to 75% of the full fare (excluding taxes, fees and surcharges). Children traveling to/from North America in Business Class on Virgin Australia operated flights are charged at full price.
Infant on Lap
To facilitate the comfort of the baby, bassinets are available onboard all international long-haul flights, and on domestic flights operated by A330 aircraft, subject to availability. Because the number of bassinets is limited and pre-allocation is on a first come, first served basis, you should request a bassinet for your infant at the time of booking. The bassinets are designed for infants only, and size and weight restrictions apply as follows:
|Limits||International Long-Haul Flights||A330 aircraft|
|Bassinet Dimensions||Length||74.8 cm / 27.5 inches||75 cm / 29.5 inches|
|Width||36 cm / 14.2 inches||34 cm / 13.4 inches|
|Height||22.5 cm / 8.85 inches||22.4 cm / 8.8 inches|
|Infant Weight Restrictions||18 kg / 40 lbs||11 kg / 24 lbs|
Passengers with a baby need 1 hour before departure of a domestic flight, and 2 hours for international travel when checking-in. Check-in team members may request proof of date of birth, like extracts or copies of birth certificates. Infants need the proper travel documents to travel, like adults.
Passengers traveling with an infant can carry-on an extra bag containing articles for use in the cabin such as nappies or baby food.
Only on international long-haul flights, passengers traveling with infants are entitled to additional checked baggage as follows:
- To/from USA: 1 additional piece (maximum 23 kg/50 lbs in Economy, and 32 kg/70 lbs in Business and Premium Economy).
- To/from all other destinations: 1 additional piece (maximum 10 kg/22 lbs).
- One of the following infant items as checked baggage free of charge: stroller, bassinet, or car seat.
On domestic and short-haul international flights, specific infant items, irrespective of their combined weight, can be carried as checked baggage free of charge on Virgin Australia flights, even if the adult does not have a baggage allowance. Other infant baggage will be included as part of the parent’s baggage allowance. Specific infant items include, but are not restricted to pram/stroller, car seat, portable cot, baby capsule.
Infants with Reserved Seats
When infants travel in their own seat, an approved child restraint system (CRS) must be used on board. CRSs include car seats and harness type restraints. The child restraint device must be certified for carriage in an aircraft (labeling/marking requirements) and meet the acceptance criteria:
- Designed so that it can be secured with a fastened lap belt only.
- Not exceeding a width of 40.6 cm (16 inches).
- Designed to restrain the child’s weight, which, unless otherwise specified on the label, is 9 kg or less for rear facing restraints and 18 kg or less for forward facing restraints.
- In good condition, not showing any sign of damage.
- With a single release harness that secures your child’s lap belt, and torso and shoulder straps.
- With a solid back and seat.
Virgin Australia does not provide, but permits the use of the CARES Child Restraint onboard for infants and children. This device must be used in accordance with operating instructions and must have the original label intact and.
At check-in and onboard, a visual assessment of all devices will be conducted by Virgin Australia staff. All labels, supporting paperwork and operating instructions must be clearly visible and available for inspection, at all times. If it is determined that a particular device does not meet the acceptance criteria, it must be transported as checked baggage. If accepted for carriage, car seats must also be:
- Installed in the aircraft seat by the parent or guardian.
- Allocated according to airline seating rules, not impeding passengers’ access to the aisle or exit routes.