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0 Helpful votes
A well designed business class area. Good, friendly staff. Comfortable seating, with full reclining bed a real bonus. Entertainment system OK, although routing on handheld device a bit quirky. Choice of films and music reasonable. although more under "classic" heading would have been welcome. Food and beverages very good. Good selection of wines, but from a personal standpoint would have welcomed a slightly larger range of whiskies (my own preference is for Islay malts). Only main issue on this flight (and not on the return journey from Doha to London on 2 April) was a group of passengers mingling in the open area behind row 5 who were drinking more than other business class passengers and were becoming louder as the flight progressed. Fortunately it was a daytime flight (2.00pm departure from Gatwick) and the noise reducing headphones proved a real blessing in diminishing the sense of intrusion, but some passengers were trying to sleep and the noise was detrimental to this. Staff tried their best to mitigate the intrusion but the group seemed determined to be noisy.
Procedures for both boarding and disembarking were very smooth and we were able to transfer to our ongoing flight with ease.
12 Helpful votes
Economy. Seats are very cramped (width wise, as well as leg-room wise). I am not tall 5-7, and even I had problem. It is also very uncomfortable when the passenger in front of you reclines their seat. Thankfully the flight attendants made sure every one had their seat in upright position when meals were served. Even with that, it was hard to eat. Also it was a struggle to get the seats to a reclining position, and even harder to get them back to upright (it may just have been me).
The service was good: flight attendants were cheerful and attentive. The food was excellent (at par with and sometimes exceeding that of Emirates). The entertainment system was also good (not as many choices that you get in Emirates, but varied enough).
However the cramped seat made me wish I had availed myself of their business class upgrade offer for this leg of the journey (12.5 hours).
12 found this review helpful. Was it helpful to you? Yes
15 Helpful votes
This flight was the most cramped I have ever been on. I'm 5'11", not overly tall but had bruised knees after the flight.
The seat pitch is not as advertised, in addition the seat width is thinner than anything I have experienced before, i had to sit an an angle to fit shoulders with the passenger next to me.
Food was delicious, but eating it was a struggle in the seats, even though the seat in from hadn't reclined!
Service was poor, on several occasions I asked crew for water and they forgot to come back. Rubbish took 2 hours to be collected after the meal.
15 found this review helpful. Was it helpful to you? Yes
6 Helpful votes
Excellent seat, but on the other hand it was business class. Very nice for solo travelers. There are two small compartments on both hand sides that are very convenient for storing small items. Power supply it is also cleverer placed, and the cable is not easily trapped. Window blinds are automatically controlled but unfortunately they don't get fully dark. Finally, there is a hidden drawer, I suppose for shoes, just at the floor level towards the aisle.
5 found this review helpful. Was it helpful to you? Yes
31 Helpful votes
Aisle seat as usual. Very nice facility. Except for the head rest which can only be shifted up or down unlike its 777.
Leg room is bad and narrow. I am not big but have longer legs (stand at 175) so an unintentional stretch may reach the front passenger. I was used to their 777 and almost will not recommend. Choosing row 10 and 26 probably helps a fair bit.
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33 Helpful votes
Very good seat like most other seats in business class. The A and K seats are good for solo travelers, E and F is better for people travelling together (unless a window is important).
One of the best sleeper seats in any business class I have tried, possibly with the exception of QR's 777 which does not have the narrow foot well (but has less privacy for solo travelers)
33 found this review helpful. Was it helpful to you? Yes
1 Helpful votes
I am stout, not Portly,
but have TOTAL CONTROL of my baggage.
Others are small,
yet hope to bring a carload of cases.
Show me an hourly rate per 100kilos - maybe on selected flights,and I would be Most Interested..
review written in anticipation..
1 found this review helpful. Was it helpful to you? Yes
7 Helpful votes
I found the seat very comfortable in all ways, the only thing is missing might be a privacy wall to the aisle.
180º seat/bed recline, nice screen and great food service on demand! Noise cancelling earphones provided, pijama and fine amenity kit.
Crew was super nice and attentive.
Would recommend it 100%
2 found this review helpful. Was it helpful to you? Yes
0 Helpful votes
It was realy nice to fly this time. I am tall, 198 cm and use to have to little space when I fly, but this was a good trip. The food was good and service was great.
0 Helpful votes
Review is for 787-9. Seat was nice, comfortable, perfectly adequate for the 7 hour flight. Cushion good, lumbar support was decent, but i added the Qatar provided pillow for extra support. Perfect.