Dreadfull, the seat is reasonably comfortable providing you stay still. Any kind of movment is problomatic due to the confined space. Prior to and during takeoff, and during meal service one is virtually face to face with two people who may be strangers. Added to that is food being passed over your fellow passengers to you. When everything is stowed, retreiving anything is a nightmare, especially when the bed is flat. Also the toilet becomes a challenge, clambering over the legs of a fellow passenger who may or may not be asleep. Definitely the worst seat configuration in business class have ever encountered. I have flown round the world several times, and flown between the UK and USA/ SA frequently with various airlines. This crew were professional and courteous, but somewhat distant. The food was at best average, but running out of vegetarian meals and fruit on an aircraft which was by no means full seemed a bit odd. The 380, my first, was very impressive, with a decent seat configuration it could be a winner. These particular toilets were excellent, as was the wine. BA needs to do better, will not be using BA for longhaul business class until that configuration is changed.
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