TUI Boeing B787 Dreamliner seat review by Ian Graham #37977

Comfortable seat, but not what I had booked. I had originally booked window seats 5G/J, but when boarded found the seats we had were in middle row. Crew dismissive, then made multiple excuses, change of aircraft, smaller aircraft, but was the type advertised on itinerary a 787-800, 4 Dreamliners hit by lightning and being repaired.
They advertise music/radio, but was not working, as one cabin crew told us there has been a problem with the licence all summer and has not been available.
Booked seats for return in premium cabin, but according to seat plan these seats do not exist. Will see what happens.