Qatar Airways Boeing B787 Dreamliner 254pax seat review by Allan Ferries #35889

5 of 5
FromLondon - London Gatwick (LGW)
ToDoha - Doha (DOH)
Detailed ratings
Legroom5 of 5
Seat width5 of 5
Seat recline5 of 5
Entertainment4 of 5
Food & drink5 of 5
Service5 of 5
A well designed business class area. Good, friendly staff. Comfortable seating, with full reclining bed a real bonus. Entertainment system OK, although routing on handheld device a bit quirky. Choice of films and music reasonable. although more under "classic" heading would have been welcome. Food and beverages very good. Good selection of wines, but from a personal standpoint would have welcomed a slightly larger range of whiskies (my own preference is for Islay malts). Only main issue on this flight (and not on the return journey from Doha to London on 2 April) was a group of passengers mingling in the open area behind row 5 who were drinking more than other business class passengers and were becoming louder as the flight progressed. Fortunately it was a daytime flight (2.00pm departure from Gatwick) and the noise reducing headphones proved a real blessing in diminishing the sense of intrusion, but some passengers were trying to sleep and the noise was detrimental to this. Staff tried their best to mitigate the intrusion but the group seemed determined to be noisy.
Procedures for both boarding and disembarking were very smooth and we were able to transfer to our ongoing flight with ease.
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