Are passengers allowed to travel with pets on SriLankan flights?
The carriage of pets (dogs, cats, household birds and other pets) is subject to SriLankan Airlines’ conditions. Prior agreement from SriLankan Airlines is required for acceptance of pets as checked baggage. You must ensure that the animal is accompanied by valid health and vaccination certificates and entry permits, as well as other documents required by countries of entry/transit, otherwise it will not be accepted for carriage.
Pets are not accepted in the passenger cabin.
Are there any extra fees for pets transported on SriLankan Airlines flights?
Pets must be properly crated in order to be accepted for carriage. If accepted as baggage, the pet, its container and food will not be included in the free baggage allowance but will count as excess baggage. Therefore, you will have to pay the applicable excess baggage fee.
Subject to SriLankan Airlines’ conditions, Service Animals accompanying passengers with disabilities will be carried free of charge in addition to the free baggage allowance. “Seeing eye” or “hearing” dogs are permitted to travel in the passenger cabin, in both Business Class and Economy Class. Only one Service Animal per flight is accepted.
Prior to travel, SriLankan Airlines must be notified at least 48 hours before departure. The passenger must report for check-in at least 3 hours before departure and provide credible verbal assurance that the animal is providing a service to assist with a disability.
When the Service Animal is accompanying the passenger in the cabin, the following guidelines must be taken into consideration to avoid any inconvenience:
- The dog must be properly muzzled and harnessed, and the leash of the dog must be secured to the owner’s seatbelt at all times during the flight.
- The dog will be accommodated at the owner’s feet but cannot be seated where it may obstruct an aisle or emergency exit areas or affect the leg space of the passenger seated adjoining. In such cases, the dog will need to travel in a kennel (provided by the passenger and meeting IATA requirements) in the hold free of charge.
- The dog is not allowed to move in the cabin, and absorbent material should be placed under the dog.