JetBlue Airways flying with pets

What is JetBlue Airways policy on pet acceptance?

JetBlue Airways accepts pets to travel in the passenger cabin on both domestic and international flights. Pets are not accepted on JetBlue Airways flights to Barbados, Jamaica, Saint Lucia, Grand Cayman Islands, and Trinidad & Tobago.

Under no circumstances will JetBlue Airways accept pets as checked baggage.

What pets are allowed to travel in the passenger cabin?

Only small dogs or cats are allowed in the passenger cabin. No other animals are accepted.

What responsibilities do I have?

You are responsible to acquire all proper documentation when traveling with a pet.

There are no vaccination or health/veterinarian documents required for domestic flights, except for travel to the U.S. Virgin Islands and Puerto Rico.

For international flights, pet vaccination and documentation vary depending on the destination. When traveling to the U.S., a general certificate of health is not required for entry of pet into the U. S., although some airlines or states may require them. In general, when traveling with your pet on a JetBlue Airways international flight, you will need the required vaccinations and documentation¹, ID tags and pet license.

¹Pet vaccination and documentation requirements

Pets Traveling in the Passenger Cabin

When you want to travel with your pet, you must book a pet reservation over the phone or online. Pets cannot travel alone but only accompanied by a passenger.

When booking your pet, you should take into considerations that JetBlue Airways allows only 4 pets to travel in-cabin, on any flight. Pets are booked on a first come, first served basis, so it is best to book early. The fourth pet must be booked at the ticket counter within 24 hours of departure.

At the airport, passengers transporting pets in-cabin must check in at the Full Service ticket counter. Pets cannot be checked-in online or at the kiosk.

With a few exceptions, JetBlue Airways allows only one pet per passenger. The pet always counts toward your carry-on allowance as one carry-on bag. Regarding seat assignment, you are not allowed to occupy an exit row seat, a bulkhead seat or a Mint seat when traveling with a pet. Passengers will always be seated in a window or aisle seat.

JetBlue Airways will permit pets to be transported only in an airline-approved pet carrier. JetBlue Airways accepts pets carriers that comply with the following requirements:

  • The pet carrier does not exceed the following size restrictions:
    • 17″ length.
    • 12.5″ width.
    • 8.5″ height.
  • Combined weight of the pet and carrier must not exceed 20 lbs.
  • Pet carriers may be hard-sided or soft-sided; both are accepted.
  • The bottom of the pet carrier must be leakproof.
  • The pet carrier must be well ventilated.
  • The pet must be able to stand up inside the carrier and move around with ease.

The pet must remain inside the closed carrier (including head and tail) at the airport and during the flight. When passing through security, you may carry or walk your pet while the carrier is x-rayed. You must exit the airport and return through security if your pet needs to relieve itself. Onboard the aircraft, the pet carrier must be stowed under the seat in front of you throughout the flight.

You may purchase a JetPaws custom pet carrier online or at the airport. JetPaws, JetBlue’s exclusive program, makes traveling with your cat or dog easier and more seamless. To find out more about traveling with your pet on JetBlue Airways flights, Travel Petiquette, or pet-friendly places in some of JetBlue’s major cities, you may consult JetPaws Travel Guide.

Fee

JetBlue Airways charges a pet fee of $125 each way. TrueBlue members will earn 300 TrueBlue points for each pet fee paid.

In case you want to cancel your pet reservation, you must call JetBlue Reservations before your scheduled departure, and the pet fee will be returned to the original form of payment.

Service Animals

Service Animals and Emotional Support Pets will be accepted on all JetBlue Airways flights, including flights to/from international destinations on which JetBlue Airways does not accept pets in the cabin, but except to/from Jamaica. Service and Emotional Support Animals are accepted at no charge.

Service Animals must have identifiers (e.g. identification cards, presence of harnesses, etc.). Documentation is not required unless the verbal assurance of a qualified individual with a disability using the animal is not credible.

As a condition for accepting Emotional Support/Psychiatric Service Animals, JetBlue requires a 48-hours advance notice along with the submission of the following documentation: Medical/Mental Health Professional’s Form, Veterinary Health Form, Confirmation of Animal Behavior. Emotional Support Animals are limited to dogs, cats, and miniature horses only and one per passenger. At Baltimore/Washington International Airport (BWI), Palm Beach International Airport (PBI) and Portland International Airport (PDX), Emotional Support Animals are allowed in the airport only in pet carriers.

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