Hawaiian Airlines flying with pets

What is Hawaiian Airlines policy on pet acceptance?

Hawaiian Airlines allows pets to travel on domestic flights in the passenger cabin, as checked baggage, or shipped separately, as cargo.

Service animals are allowed in the cabin, under certain conditions, or as checked baggage, free of charge.

What pets are allowed in the passenger cabin and what as checked baggage?

Only domestic dogs or cats are allowed as pets in cabin provided that other applicable restrictions are complied with.

Hawaiian Airlines accepts only domestic dogs, cats, and household birds as checked baggage, if all other applicable restrictions are complied with.

Any other animals are not accepted!

What responsibilities do I have?

You have to make advance arrangements with Hawaiian Airlines, contacting the Reservation Department to make a reservation for your pet. The first-come, first-served rule applies. Hawaiian Airlines allows a limited number of pets per flight, in the passenger compartment or as checked baggage, depending on the type of aircraft and route.

You must supply your own pet carrier, ensuring that the container meets all governmental requirements for the safe and humane transportation of the animal.

You are responsible for obtaining your pet a health certificate, signed/issued by a licensed/certified veterinarian, prior to the first departure date as follows:

  • 14 days prior to travel to Hawaii.
  • 14 days prior to travel from Hawaii (30 days prior to travel for a return flight to the US Mainland booked as part of a single round trip reservation).
  • Not required to travel within the State of Hawaii.

Additional documents are required for transporting household birds.

You have to assume full responsibility for complying with any applicable laws, customs, and government regulation requirements or restrictions of the country, state, and territory to which the animal is being transported.

Carry-on Pets

Pet containers allowed are sherpa bags or hard-sided kennels. One passenger can transport only one container, and one container may be occupied by only one adult dog or cat. Up to 2 puppies or 2 kittens, at least 8 weeks, but no more than 6 months, may be carried in one kennel, provided they comply with the maximum weight restriction. Your pet must remain in the container, and the container must be stored beneath the seat in front of you.

Pet carrier weight and size restrictions:

  • Maximum weight: 25 lbs / 11 kg.
  • Maximum length: 16 inches / 40 cm.
  • Maximum width: 10 inches / 25 cm.
  • Maximum depth: 9.5 inches / 24 cm.

Route restrictions:

  • Not accepted on flights into Hawaii, due to quarantine restrictions set by the Hawaii Department of Agriculture.
  • Not accepted on international flights.
  • Not accepted on flights to/from New York – JFK and Boston.
  • Not accepted in the First Class cabin on all North America flights.
  • Accepted on Neighbor Island flights.
  • Accepted on flights from Hawaii to North America (except to/from JFK and Boston) only in the Main cabin.


For pets traveling in the passenger cabin, Hawaiian Airlines charges the following fees one-way, per kennel:

  • $35 – within the State of Hawaii.
  • $175 – for flights from Hawaii to North America.

All fees subject to change.

Checked Pets

If you want to check in your pet, you need a hard-sided container complying with the following size and weight restrictions:

Kennel Series

Maximum Dimensions (LxWxH)

Maximum Total Weight (pet plus kennel)


21″ x 16″ x 15″

18 lbs


28″ x 20.5″ x 21.5″

25 lbs


32″ x 22.5″ x 24″

40 lbs


36″ x 25″ x 27″

70 lbs

Pet acceptance as checked baggage is subject to weight limitation. Hawaiian Airlines does not allow a weight over 70 lbs / 32 kg for the pet and kennel. If maximum weight is exceeded, you may use the cargo shipment option and refer to Hawaiian Airlines Cargo.

Additional conditions regarding route, temperature, embargo period, snub nose dogs and cats, etc., apply to the acceptance of animals as checked baggage.

Route restrictions:

  • Not accepted on flights to/from New York – JFK and Boston.
  • Accepted on Neighbor Island flights, Hawaii to North America flights, and North America to Hawaii flights (except JFK and Boston).

Pets are required to meet all quarantine clearance requirements. If all of the specific 5-Day-Or-Less program requirements are not met, the law requires dogs and cats to be quarantined for up to 120 days upon arrival in Hawaii.

All pets arriving into Honolulu (HNL) will be taken to the Animal Quarantine holding station at the Honolulu airport. For direct flights from North America to an approved neighbor island airport, the Neighbor Island Inspection Permit issued by the State of Hawaii Industry Division is required, without which Hawaiian Airlines will not accept any animal.


For pets traveling in the baggage compartment, Hawaiian Airlines charges the following fees one-way, per kennel:

  • $60 – within the State of Hawaii.
  • $225 – for all other flights.

All fees subject to change.

Service Animals

Service Animals (dogs, cats, and miniature horses) and Emotional Support and Psychiatric Service Animals (dogs and cats) are accepted based on the credible verbal assurance from the owner that the animal is a Trained Service Animal or Support Animal, the presence of a harness or tags, or the presentation of identification cards or written documentation. Hawaiian Airlines requires advance notice 48 hours before domestic travel and 72 hours before international travel.

As a condition for allowing the animal to travel in the cabin, Hawaiian Airlines reserves the right to require medical documentation that substantiates the need for the animal to accompany the passenger. Current documentation must be provided when traveling with an Emotional Support Animal. Although Hawaiian Airlines accepts Emotional Support Animals, other rules may apply in different states and/or countries, and you must check with the local government agencies for entry requirements.

In addition to all applicable State of Hawaii entry permits, Hawaiian Airlines requires an animal health certificate for all animals entering Hawaii. A health certificate is not required for Neighbor Island flights or when departing from Hawaii.

Service/Support Animals must travel at the passenger’s feet. If the leg space of a second seat is required, the animal will be accommodated to empty adjacent seats in the same cabin. The passenger may purchase a second seat, but no refund will be offered if there are unoccupied seats on the day of departure. If no accommodation can be made to fit safely in the cabin, the animal must be checked as baggage.

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