What services does Delta Airlines offer for minors?
Delta Airlines offers Unaccompanied Minor Program and Delta Sky Zone, in certain U.S. airports.
What are the age restrictions on domestic and international flights?
Children 4 years of age and younger are not accepted for travel without an accompanying adult at least 18 years old.
Children between the ages of 5 and 14 years may travel alone on Delta and Delta Connection flights as unaccompanied minors, under certain conditions. The Unaccompanied Minor Program is mandatory.
Children between the ages of 15 and 17 years may travel alone. The Unaccompanied Minor Program is optional.
What are the restrictions for minors traveling on connecting flights?
Children between the ages of 5 and 7 years may travel alone on nonstop flights only.
Children at least 8 years old may travel alone on nonstop and connecting flights.
Unaccompanied Minor Program
The Unaccompanied Minor Service is required for all children under the age of 15 traveling alone. You must contact Delta Airlines by telephone in order to ensure the travel is correctly documented.
Unaccompanied minors are not accepted on flights departing between 9PM and 5AM, except when a qualifying connection is not available from the airport in one of the following situations:
- International flights.
- Domestic short haul flights ( 2 hours or less, nonstop).
- Flights to/from Alaska and Hawaii.
- Markets with only one connection and it is the last flight of the day.
Self-service check-in options are not available for unaccompanied minors.
Drop-off and Pick-up
The presence of an accompanying adult is required for the check-in process. An unaccompanied minor can check in only at the check-in counter (Special Services line). Time requirements for check-in are:
- For domestic flights – 90 minutes before departure time.
- For international flights – 2 hours before departure time.
If you accompany a child for checking-in, you must identify with a photo ID and provide your contact information. Also, you have to provide the contact information for the adult who will pick up the child at the destination. You must sign a document stating that all the information provided is understood and correct. If other adult than the one indicated at the time of check-in will meet the child at the destination, you must call Delta Airlines to provide the new contact information.
At the end of checking-in, the Delta agent will place a wristband around the child’s wrist, for identification purposes, and will create a package with all the travel documents, and any additional documentation.
After checking-in, the adult must accompany the child to the gate and wait in the gate area until the flight is airborne. If the airport rules do not permit gate access for adults dropping-off unaccompanied minors, you still have to remain at the airport until the airplane has taken off. Upon check-in, verify with the Delta agent where parents/guardians can wait for flight status.
At the destination, the pickup adult must obtain a gate pass and wait for the child at the gate. It is recommended that you arrive at the airport one hour before the scheduled arrival to have time to obtain the gate pass.
Delta charges an Unaccompanied Minor Service fee of 150 USD/CAD/EUR one-way, for both nonstop and connecting flights. The fee is mandatory (in addition to the adult fare) and payable at the time of check-in or in advance, through Reservation. Only one fee is charged for up to 4 unaccompanied minors traveling together, when children are ticketed together.
Delta Sky Zone
In certain U.S. airports, Delta Airlines offers a secure area for children traveling alone, Delta Sky Zone. All the staff members are Delta Airlines employees, to ensure that children feel secure and comfortable. In the Delta Sky Zone, unaccompanied minors can wait for a connecting flight, use complimentary phones to contact parents, and entertain themselves with books, TV, games, and toys.
Delta Sky Zone Locations: Atlanta, Cincinnati, Detroit, Los Angeles, Memphis, Minneapolis, New York-JFK, Salt Lake City, Seattle.