What are my options for checking-in for British Airways flights?
To make your check-in fast and easy, British Airways provides you with a few options for checking-in:
- Online Check-in.
- Mobile Check-in.
- Kiosk Check-in.
- British Airways Desk Check-in.
What are the minimum check-in times when traveling with British Airways?
Minimum check-in times vary, and if you do not complete the check-in process (i.e., receive a boarding pass for your flight) by the check-in deadline for your booking, British Airways may decide to cancel your reservation. British Airways may inform you of the check-in deadline for your first flight with British Airways. You can also find the check-in deadline for your flight in the “At the airport” section of Manage My Booking. Make sure that you check in with enough time in advance to allow yourself to pass through security and arrive at the boarding gate on time.
The deadline for Online and Mobile Check-in is 1 hour before the scheduled departure. Check-in desks close:
- 20 minutes before departure at London City.
- 45 minutes before departure for short-haul flights at London Gatwick, Stansted, Heathrow, Paris Orly (British and Iberia flights), and other UK and European airports (exceptions: 50 minutes at Paris Orly for OpenSkies flights and Lisbon Airport, and 55 minutes at Madrid Airport).
- 60 minutes before departure for all long-haul flights at London Heathrow and other international airports.
Online Check-in gives you the possibility to check in from 24 hours before your flight up to 1 hour before departure. Online Check-in is available for up to 9 people on the same booking. To get started, you need your British Airways booking reference. During Online Check-in, you can add Advance Passenger Information (most countries requires it, but if you do not see this step, your details may already be in the booking or you are travelling to/from a country that doesn’t require API), select the numbers of bags that you want to take with you free of charge, and confirm or change your seats at no charge.
Once Online Check-in is complete, you have the following options to obtain your boarding pass:
- Print or fax the boarding pass.
- Save or email the boarding pass.
- Download the Mobile Boarding Passes on your mobile device.
- Collect the boarding at the airport (kiosk or desk).
Before starting Online Check-in, you might want to take advantage of the following options (available through Manage My Booking only before you check-in) offered by British Airways:
- Reserve your seat in advance (a charge may apply).
- Pay for extra baggage (online discount applies).
Mobile Check-in is available by visiting ba2go.com or through British Airways mobile apps available for Android, Blackberry, iPhone, and Windows devices. The mobile version of the site offers you the option to manage your booking, choose seats and check-in bookings with more than one person for departure or return flights. When using Mobile Check-in you can:
- E-mail the boarding pass for later printing.
- Send your boarding pass to a fax machine.
- Log on to Online Check-in from a computer to print your boarding pass..
- Get your boarding pass at the airport (kiosk or desk).
Mobile Boarding Pass
If you travel on one of the available routes (e.g. flights from the UK, except London City to New York, from Las Vegas, Los Angels, Brussels, Abu Dhabi, Tokyo, etc.), you can download and store your Mobile Boarding Pass onto your mobile phone and use it in the same way as the paper version.
Multiple boarding passes for up to 8 people (no infant) traveling on the same booking may be downloaded to one device. Also, the mobile app for Android devices allows you to download the boarding passes for all your flights, including return and connecting flights.
Available at selected airports, check-in kiosks allows passengers to check in for their flight within minutes. To get started, you need your booking reference, credit/debit card (if you made your reservation directly with British Airways), Executive Club card or passport and your flight number.
Kiosk Check-in is available for:
- Passengers checking-in for British Airways flights, including flights operated by franchise partners.
- Adults, children, and infants (not available if children are traveling alone).
- Groups of up to 6 people on the same booking (if there are more than 6 passengers on the same booking, each person will be checked individually).
Kiosk Check-in is not available if the first flight of the itinerary is operated by another airline, including codeshare flights operated by oneworld alliance partners.
The interactive touch screen will show you the following options:
- Select the passengers to check-in.
- Check bags.
- Print your own baggage tags (available at London Heathrow Terminals 1 and 3, London Gatwick and London City airports, even if you have already checked in and printed your boarding pass).
- Check in for your return or connecting flight (up to 2 connecting flights) if the flight is scheduled for departure within the next 24 hours.
- Change seat allocation.
- Add frequent flyer details.
- Provide Advance Passenger Information and other additional information, if required.
- Print your boarding pass and, if required, a copy of the itinerary.
Check-in desks are available at the airport, for British Airways customer service staff to help you check in. Children traveling alone and passengers with a disability traveling with a guide/assistance dog must check in at an airport desk.
Passengers traveling from the U.S. are required to go to a check-in desk to have their travel documents checked by a British Airways agent before going through security, even if they have already checked in online or at a kiosk.
Passengers traveling to Moscow, Kiev, St. Petersburg or Tripoli from London Heathrow, Terminal 5, are required to have their passport and visa checked before going through security at one of the passport and visa check desks, or at a Bag Drop or customer service desk (if they have baggage to check).
You should take into consideration that increased security at most airports means that the screening of hand baggage and body checks can take longer and that British Airways may decide not to carry you if you fail to arrive at the boarding gate on time. You should allow yourself plenty of time to go through airport security checks and be present at the boarding gate before the deadline indicated to you at the time of check-in. You will not be able to board if you arrive at the boarding gate after the gate has closed. At the boarding gate, have your boarding pass, passport and any other travel documents readily available.
Generally, passengers need to be at the gate no later than 30 minutes before departure. When departing from London, you must be at the boarding gate:
- 10 minutes before scheduled departure at London City.
- 20 minutes before scheduled departure at London Heathrow, Terminal 3 and 5, and London Gatwick.
- 30 minutes before scheduled departure at London Stansted.
British Airways offers priority boarding to:
- Passengers requiring disability or mobility assistance.
- Passengers traveling in First Class and Club World.
- Families with small children.
- Executive Club Gold, Silver, and Bronze members.
- oneworld Emerald, Sapphire, and Ruby members.