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Extremely inconvenient, uncomfortable seats, no flexible head rest. Even water was charged. I was at an emergency exit (EE), and the chair didn't move. Legroom, even though EE, was only fair. No entertainment what so ever, no inflight streaming on my own device, not even a magazine. Bottom line: Brussels Airlines feels like a low-cost-company.

I booked a business class seat on A330 300 using points. The seats are ribbed and not at all comfortable, but slightly better with the doona on top. The food was ok, but there was no 2nd meal service because of turbulence that lasted about 3 hours. So the staff wouldn't serve anything hot. There was almost no turbulence

The SWISS First class seat on the Airbus A330 offers solid comfort, but it clearly shows its age. The padding and sleeping surface are perfectly fine for an eight-hour flight, yet the overall design feels dated compared to modern First class products. Privacy is limited, especially with a full eight-seat cabin, and without sliding doors or a more enclosed layout, it feels closer to an older generation Business class than a true flagship experience. Storage…