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The sound did not work on the tv screen. the crew were alerted to this prior to take off.A form was completed by a crew member for compensation. The two people sat next to me have had a reply but two weeks on i have not. This was a long flight made to feel longer with no entertainment available. Flight no TOM 1118 on 03/05/19.

Fine reverse herringbone seat, newer and better designed than those on Hainan or Cathay. Service was good for a short (3 hour) flight, good drink selection. Airplane is really quiet and nice to fly. Very similar to a 787 with smaller windows, but I enjoyed having real window shades and not having to wait for the gimmicky polarization. This seat (and I think most others) has 2 windows. Lots of little storage spots. Would recommend.

If you are on a Hi Fly A340-300 replacement by Norwegian. Please note that Norwegian have numbered them slightly different to here. So Business (Premium) is the same 1-4, but economy starts at 20, then at the exit door, starts at 50. Just so you can figure out the seating! We have not flown yet (Sept 2019), so my scores should be ignored.