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I made the mistake of returning to economy class on a United Airlines Boeing 737. The seats are very hard (it is usual in the Boeing 737) and the space between seats is very small (in United it is below the average). After 3 hours of flight, a large part of the economy passengers spent long periods on feet in order to survive. There are individual screens but only usable for those who pay at…

Cramped seating for the huge cost. Another failure in design from Air Bus and Air Canada, almost impossible to get out of, the person in the aisle seat has to get out for the window seat to get by, poor reclining. Go back to Boeing, get an aircraft designed for the passenger, not the bottom line.

We had booked extra comfort seats so happy we did, heaps of leg room but seats where still a bit narrow and not much padding, we where under the impression seats would be more plush than economy, but otherwise they where ok. Cabin service was incredible, so thanks