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Bad Seat bookings organization. In Lisbon was told no seat, even if I paid for it. Terrible experience! Upon arrival ton ZRH by chance found Mr.Muller on a stand by himself, addressed him for help and he confirmed my seat 18B. Gave me a new boarding pass and thanked him.a lot. Very kind and professional as everybody should be. On the plane there were 2 babies on but only one place to place a cot.…

The seats are comfortable with enough leg room and has wings on head rest, the crew were very polite and helpful, to be honest I did not like the food and online entertainment compared with Emirates but the seats were better then Emirates, through out the flights the toilets were always clean, the plane noise was quite and we enjoyed the flight.

A good comfortable seat, plenty of leg room and has the screens in the seat back in front, row in front has fold out type from arm as is smaller screen. Well looked after from moment sat down. Plenty of overhead and underseat luggage space with a fold down leg rest as required. Width plenty wide enough for us travelling together.