Singapore Airlines check-in

How can I check in for a Singapore Airlines flight?

With Singapore Airlines, in addition to the standard Counter Check-in at the airport, you can use Online Check-in through the airline’s website or the app). Singapore Airlines also offers Kiosk Check-in, the option to check in using a machine or booth at any airport.

When must I check in for my Singapore Airlines flight?

Counter Check-in is available 48 hours before departure time, and up to 40 minutes before departure time when you depart from the Singapore Changi airport.

If your flight departs from any other airport, Singapore Airlines recommends you to check with their local offices for specific deadlines, which are usually between 40 and 60 minutes before the scheduled time of departure.

Auto/Online/Mobile Check-in

If you want to get a relaxed start to your trip you can turn on the Auto Check-in option, via Manage Booking, after your booking has been confirmed and until 48 hours before departure. Singapore Airlines will automatically check you in 48 hours before departure, and you’ll receive a check-in confirmation via email. After that, you can manage your check-in online to change your seats and generate your boarding pass.

Online Check-in is available in a time frame starting 48 hours prior to the departure time and up to 90 minutes before scheduled departure, for all passengers with the following exceptions:

  • Passengers younger than 18 years of age are not allowed to check in on their own. Check-in is only permitted if accompanied by an adult passenger (i.e. aged 18 and above).
  • Passengers traveling in groups of more than 9 passengers in the same booking.
  • Passengers who have a preceding flight in the same booking that has not been checked in.

You have the option of self-printing your boarding pass or getting it saved on your mobile phone. The mobile boarding pass is only offered to eligible passengers. Only passengers who do not require additional checks can generate a self-printed or mobile boarding pass.

With the self-printed or mobile boarding pass, you can proceed directly to the Immigration counter if you don’t have checked baggage and if you don’t require verification of travel documents, visa, or credit card at the check-in counter.

For some routes, Online Check-in or generating boarding passes after completing Online Check-in may not be possible. You will have to proceed to the airport check-in counter to complete the check-in or have the required documents verified before being issued with your boarding passes.

Return Check-in

If your returning flight is within 48 hours of your onward flight, you can check in for both flights at the same time. In this case, you check in your baggage for the first flight, and for the return flight, you just drop off your baggage. This service is available for Singapore Airlines flights except for flights to/from the US.

Kiosk Check-in

Kiosk Check-in for Singapore Airlines flights offers the options to check in up to 5 passengers, choose seats, and print boarding passes and bag tags. Kiosks with self-tagging services are available at:

  • Singapore Changi (Terminal 3).
  • Tokyo Narita (Terminal 1 – South Wing Zone G).
  • Jakarta Soekarno-Hatta International Airport (Island C & D).
  • Bengaluru Kempegowda (International Terminal).
  • Melbourne Airport (Terminal 2 – Zone M).
  • Perth Airport (Terminal 1).
  • Copenhagen Airport (Terminal 3).
  • Frankfurt Airport (Terminal 1 – Concourse C).
  • Los Angeles (Tom Bradley International Terminal – Aisle C).
  • San Francisco (International Terminal – Aisle 4).

Kiosk Check-in is not available if:

  • The passport or visa is not machine-readable.
  • The booking is not confirmed, or you’re on a waitlist.
  • The passenger is an Unaccompanied Minor.
  • You’ve booked an extra seat.
  • You have any special assistance (traveling with a pet, medical assistance, meet-and-assist service, etc.).

Counter Check-in

If your flight departs from Singapore Changi airport, it is recommended by the airline that, in case you have some baggage to check, you should arrive at the airport 2.5 hours before your scheduled departure time. If you do not have any baggage to check, you can be at the airport 1.5 hours before your flight takes off.

At Singapore Changi Airport, Terminals 2 and 3, check-in counters open at 4.30 am. Terminal 2 counter closes at 22 pm and Terminal 3 at 2.00 am. For opening and closing counter times in all other stations, please check the airline’s website.

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