1. Is there online check-in available for SilkAir?
Yes, SilkAir offers online check-in between 2 and 48 hours prior to flight departure. As of December, 2009, online check-in is only available for flights departing from the following locations: Singapore, Cebu, Davao, Da Nang, Balikpapan, Lombok, Manado, Medan, Palembang, Solo, Surabaya, Phuket, Chiang Mai, Shenzhen, Xiamen, Kunming, Chengdu, Chongqing, Kuala Lumpur, Kuching, Kota Kinabalu, Langkawi, Penang, Yangon, Coimbatore, Hyderabad, Kochi, Thiruvananthapuram, Phnom Penh and Siem Reap.
2. How early should I arrive at the airport?
SilkAir's check-in counters at the airport usually open 90 to 120 minutes before departure, so arriving 2 hours in advance of your scheduled departure should be enough. Please visit this page for detailed check-in times.
3. When do I have to be at the boarding gate?
Please check your boarding pass for this kind of information, or simply ask SilkAir personnel for details when you check-in.