1. What are the transport methods for pets provided by Air New Zealand?
Air New Zealand allows pets to travel checked as baggage or shipped as cargo in a pressurized and temperature controlled area of the aircraft.
2. Can I take my pet in the passenger cabin?
Only service animals may be allowed to travel in the passenger cabin, but you should call Air New Zealand for information about this.
3. How can I take my pet with me as checked baggage?
Only if you are travelling within New Zealand, your pet is allowed to travel as checked baggage, but must also meet the qualifications below:
- the pet must be able to comfortably remain in its kennel for the entire flight
- only domesticated dogs, cats and birds are accepted
- the kennel must meet certain requirements of size, weight, and features
- the pet has all necessary health documents required by the destination
For detailed information about this topic, please visit this page.
4. What are the kennel requirements?
Some of the kennel requirements depend on the plane type you will be flying. Visit this page for more information.
5. What are the fees Air New Zealand is charging for pet transport services?
In addition to any applicable excess charges, each animal and cage that has a total combined weight of up to 25kg will have a handling fee of NZ$50, and each animal and cage that has a total combined weight of 26kg and above will have a handling fee of NZ$75.
6. What kind of health documents do I need for my pet?
Call your destination and consult your veterinarian for this kind of information.
7. Are there any other pet-related restrictions with Air New Zealand?
Air New Zealand can refuse to transport an animal due to illness, aggressive behavior, poor kenneling, or extreme temperatures at origin, transfer, or destination airports.