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What travellers are saying about their flights

Seatmaestro R Tilling avatar
R Tilling
Seat 2A
Air Canada
Boeing B777 300ER (77W)
Richmond-Vancouver Intl (YVR) To London-London Heathrow (LHR)
On October 04,2014, R Tilling posted:
Rating: rating_1

" Boeing 777-300 Vancouver-London Heathrow 2 Sep 2014 The new business class studio pod is TERRIBLE - narrow, short and ridiculously sized and shaped. It's okay as a seat, but I paid for a good night's sleep. Forget it! I'm 6ft 4 and when the seat turns into a bed, it slides the lower half of your body into a tiny plastic coffin-like box (in the area under the armrests of the two passengers in front) with no room to move your legs at all, and it wasn't long enough for me - so it wasn't humanly possible to lie down!! Hell on earth. As a result, I arrived at LHR tired and irritable, lacking the sleep I had needed and deliberately paid for. The cabin crew was brilliant, but they told me that a lot of other business class passengers had complained about this new seat. It's also difficult to get the seat back up again from a supposed "bed". My seat 2A on C-FIVO was also missing a seat-based flexible reading light. It is a reasonably new aircraft so why on earth was that missing? Basically, Air Canada has decided to shove more seats in every class onto this aircraft at the expense of comfort and space, and every passenger is short-changed as a result. The 777-300ER that normally takes 359 passengers is being converted to 458 passengers - mine was one of them. The passenger loses. I have read that it is a plan to reduce cost per seat by 15%. It is a total disgrace - avoid this aircraft at all costs. Air Canada used to be a great airline but it is heading downhill. I have sent two emails, two letters to the LHR office and two letters to Calin Rovinescu: the CEO of Air Canada. No reply of any kind has been received to date. Air Canada really doesn't care anymore. If this is the way Air Canada is going, then it's time to change airlines folks.
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Seatmaestro Jon avatar
Seat 1D
Vietnam Airlines
Boeing B777 200ER
Sydney-Kingsford Smith(SYD) To Ho Chi Minh City-Tan Son Nhat International (SGN)
On September 05,2014, Jon posted:
Rating: rating_5

" Good seat but elderly aircraft. In flight entertainment didn't work so they provided us with iPads (good stuff). On-the-wall flight information is near this seat which at times is pretty bright. Keep this in mind if you want to sleep. Vietnam Airlines has an excellent price to performance ratio. Staff are friendly and effective. Also the food is rather nice.
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Seatmaestro Pierre brasil avatar
Pierre brasil
Seat 14A
Airbus A340 300
Sao Paulo-Aeroporto Internacional Guarulhos (GRU) To Madrid-Barajas (MAD)
On August 21,2014, Pierre brasil posted:
Rating: rating_2

" Old bird. Narrow seating. No individual entertainment system. Not recommended.
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